The Complete Idiot's Guide to Verbal Self-Defense

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Society, Politics & Philosophy - Social Sciences
The Complete Idiot's Guide to Verbal...

The Complete Idiot's Guide to Verbal Self-Defense

Name: The Complete Idiot's Guide to Verbal Self-Defense
ISBN: 9780028627410

Glass L.

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In this confidence-boosting guide, readers learn that they never have to feel powerless in a verbal encounter again with a mate, colleague, relative, or friend. Features tips on how to listen and speak more effectively, use language that reduces tension, and exit an argument gracefully. Readers learn how to respond to criticism, and how to deliver negative messages of their own in a controlled style that doesnt sacrifice their dignity. Loaded with advice on keeping arguments from escalating; saying soothing things to calm an irate person down; and handling those tricky relationship disputes.

Категорії:

Society, Politics & Philosophy - Social Sciences

Рік:

1999

Видавництво:

Alpha

Мова:

english

Сторінки:

559

ISBN 10:

0028627415